🌱 Getting Started

Getting Started with Response Templates:

Welcome to Response Templates, a powerful tool designed to enhance your team's productivity and communication quality. Whether you're working in call centers, help desks, or internal teams, Response Templates can significantly benefit various scenarios.

With Response Templates, you can save valuable time and effort by defining predefined responses for recurring issues. These signature responses can be dynamic and utilize both user-specific and project-specific data.

There are three types of templates you can create:

1. Personal Templates: These templates are exclusive to individual users, and only the creator of the template can access, customize and use them.

2. Project Templates: These templates are specific to a particular project. All users with access to the project have permission to utilize these templates.

3. Global Templates: These templates are not limited to a single project and can be employed across multiple projects.

By leveraging Response Templates, you can streamline your workflows and improve the efficiency of your team's communication.