❔FAQs

Is my ticket data used by AI learning models?

Appbox provides a trial to evaluate the application, behind the scenes we use OpenAI’s enterprise account. Appbox does not read or process your data for any learning. For OpenAI’s privacy policy please refer to https://openai.com/enterprise-privacy/

Can I use my own AI key?

GPT for Jira Pro, support using your own AI Key, you are more than welcome to bring your own AI Key and use it for GPT Tasks.
You can create an OpenAI Key using this link https://platform.openai.com/api-keys

Where is my AI generated data stored?

GPT for Jira Pro, saves all your AI generated data within your issue entity property, which mean the data completely stored within your Jira Instance.

What should I do if the answers generated are very random?

To identify and fix the randomness of answers, please refer to the following

Making sure you are passing the context: Answers are relevant if AI gets proper context, to supply the context of your issue, you can use Dollar Variables , you can control what information is passed to the AI by choosing relevant dollar variable, by default prompts do not take any issue context.
AI Settings: Temperature and Top_p plays a vital role in AI models creativity, higher the value, the more creative model is. Read more about What is Temperature and Top_p