Free vs Pro
Compare our Offerings
Section titled “Compare our Offerings”Free and Pro have the same features. Pro raises the number of templates you can keep.
| Feature | Free | Pro |
|---|---|---|
| Using templates | ||
| Insert templates into comments | ✔ | ✔ |
| Internal notes and customer replies on service projects | ✔ | ✔ |
| Use templates for ticket descriptions | ✔ | ✔ |
| Merge several templates into one response | ✔ | ✔ |
| Template variables | ✔ | ✔ |
| Signatures | 10 per user | 10 per user |
| Favorite templates | ✔ | ✔ |
| Recently used and most used templates | ✔ | ✔ |
| Managing templates | ||
| Project templates | 5 per project | 50 per project |
| Personal templates | 5 per user | 30 per user |
| Global templates | 5 | 30 |
| Clone a template | ✔ | ✔ |
| Import templates from other projects | ✔ | ✔ |
| Enable or disable the app for each project | ✔ | ✔ |
| Does your data stay inside your Jira site? For more information, refer to our “Data Security and Privacy Policy” | Yes | Yes |