🧑User Guide

A user can also play around with the Checklist app and perform various functions in order to work efficiently and not miss anything. Below are the features an end user can explore while handling tickets:

1. Tabs and sections Tabs & Sections

2. Checklist custom fields Checklist custom fields

3. Rich Formatting - Smart tags Rich formatting - Smart tags and Markdown

4. Personal Checklist Personal Checklist

5. Saving checklist as a template Save an existing ticket as a template

6. Clone Checklist - Using Clipboard Clone checklist - Using clipboard

7. Manually loading a checklist from the template Manually loading checklist from template